When your Pulse User Account is created, you will receive a ‘New User Email‘ from Pulse.
The New User Email will include the URL for your Pulse System and your Password. Once you have received this email, your User Account is setup and is ready to use.
In some situations (such as a bulk-office-migration) the system may have created your User Account however it may not send you a ‘New User Email‘. Or perhaps you have deleted your New User Email…
In this situation you can try to login using your SSO credentials – or you can can Reset your Pulse Password.